Listening to 6 platforms · live
What Are CustomersReally Saying?
AI-powered cross-platform feedback intelligence for e-commerce stores. Know what's being said on Reddit, TikTok, Rednote, Douyin, Weibo & X — before your competitors do.
LIVE FEED · 30D
scanningRednote
82
Reddit
58
Douyin
74
X / Twitter
64
Top theme
Shipping leakage
+312%
WoW
6
Platforms
5–7d
Turnaround
JSON-LD
Agent-ready
Coverage
We listen on every platform
Three Western platforms. Three Chinese platforms. One unified intelligence report.
ChinaOur Core Method
Perception-AlignedAgent Assets™
Also known as Sentiment-Driven Store Optimization — the process of making your e-commerce store speak the same language as the customers who actually love your products.
The goal: make your store feel authentic to what people already associate with your brand — so AI agents recommend your products naturally, and customers feel "this is exactly what I expected."
Listen
Capture what real people say
We scan X, Reddit, TikTok, Douyin, Rednote, and Weibo for organic conversations about your brand, your products, and your category. No surveys. No filtered reviews. Raw, honest social language.
Find
Identify themes, words, and patterns
Our analysts identify what customers love, the exact words they use, the complaints that keep surfacing, and the desires your product could address. We separate signal from noise and map it to your specific product attributes.
Update
Rewrite your AI-facing store assets
We update your store's JSON-LD schema, product descriptions, and UCP/ACP metadata to match the language real customers use. Your store becomes a perfect mirror of authentic perception — making it feel exactly right to both human shoppers and AI agents.
Why this works for AI agents
AI shopping agents like ChatGPT Shopping and Perplexity are trained on the open web — including all those social conversations. When your product descriptions and structured data match the vocabulary real people use to talk about your product, the agent sees consistency. Consistency builds confidence. High confidence leads to recommendations.
Why this works for human shoppers
When a shopper arrives at your product page after seeing social discussion about it, they are carrying a mental model built from that conversation. If your page confirms that model — same language, same benefits, same feeling — they convert. If it contradicts it, they bounce. Perception-Aligned Assets close that gap.
Agent-Ready Optimization
Built for the agent era
It's not enough to collect feedback. We turn it into structured assets that AI shopping agents can read, cite, and act on.
01
JSON-LD Schema Rewrites
Structured data optimized for AI product discovery — so ChatGPT Shopping, Perplexity and agent crawlers can find, cite, and recommend your products.
02
Product Description Optimization
Rewritten copy that AI agents prefer to surface — fact-dense, attribute-rich, and grounded in the actual review language buyers use.
03
UCP / ACP Compliance
Universal Commerce Protocol and Agent Commerce Protocol alignment — machine-readable specs, provenance signatures, and agent-trust badges.
Sample report
A glimpse of what you'll receive
Below is a redacted excerpt from a real Growth Report we delivered last quarter.
Brand
AcmeSkin (Skincare DTC)
XRedditTikTokDouyinREDWeibo
Period · Mentions
90d · 12,481
Sentiment score
72+9 WoW
Net positive across all platforms; Rednote drives the highest score.
Top complaint theme
Shipping leakage (32%)
- ·Most cited on Reddit r/SkincareAddiction
- ·Correlated with summer 2024 batch IDs
- ·Resolution: bottle cap redesign in 6w
Viral mention
“@scarlet_skin's RED post hit 2.1M views, positioning AcmeSkin serum as a ‘glass-skin’ holy grail.”
小红书 · creator2.1M views
Unlock the full 42-page report with competitor benchmarks, JSON-LD assets, and creator targeting list.
Unlock Full ReportWhy this matters
Four blind spots quietly costing DTC brands market share.
78% of DTC founders we surveyed never check Chinese social platforms — yet 30%+ of their would-be customers do every day.
- 01
Flying Blind on Reviews
Your store's reviews tab shows a sliver of reality. The real conversations happen on Reddit threads, Discord servers, and review aggregators you've never opened.
- 02
China Platform Blind Spot
Rednote and Douyin can make or break a beauty brand overnight — and most Western tools don't index them at all.
- 03
AI Agents Skip You
Poorly structured product data means ChatGPT Shopping, Perplexity and AI agents won't surface — let alone recommend — your products.
- 04
Reactive Instead of Proactive
By the time a complaint hits your inbox, it's already shaped sentiment for thousands of potential buyers. We catch signals while they're still whispers.
Pricing
Transparent. Flexible.
Pay directly and securely with Stripe. No calls, no proposals, no waiting — your report starts the moment payment clears.
Stripe-secured checkoutConfirmation email immediatelyReport or refund, guaranteed
One-time
Starter Report
Single brand deep-dive. Get the full picture on one topic or competitor.
$600
- 1 brand or topic
- 3 platforms covered
- 30-day data window
- PDF + JSON-LD deliverable
- 5-day turnaround
Most Popular
Most popularGrowth Report
Full 6-platform intelligence plus Agent-Ready assets. The complete package.
$1,500
- 3 brands / competitors
- All 6 platforms
- 90-day data window
- PDF + JSON-LD + rewritten descriptions
- Perception-Aligned Agent Assets™
- 7-day turnaround
Recurring
Monthly Retainer
Ongoing intelligence so you're never caught off guard. Cancel anytime.
$400/ mo
- Bi-weekly reports
- Trend alerts
- Agent asset maintenance
- Dedicated analyst
- Cancel anytime
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Customer voices
Brands that listened — and acted.
Within a week of their report, we found three recurring complaints we'd never seen in our own reviews. The Xiaohongshu section alone was worth the price.
The Xiaohongshu insights revealed user pain points we had completely ignored. We optimized our product page that same month and conversion went up 18%.
The Agent-Ready JSON-LD deliverable was a game-changer. Our products started showing in AI shopping results within 30 days.
FAQ
Questions we hear
We cover X (Twitter), Reddit, TikTok, Douyin, Rednote, and Weibo. Retainer clients can request additional platforms like YouTube comments, Bilibili, or niche forums.
Ready to know what's really being said?
Pay directly with Stripe — no calls, no proposals. Choose your report tier and your analyst starts the moment payment clears.